5 Simple Techniques For sap support services
5 Simple Techniques For sap support services
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Entry several different support channels to assist you to solve your difficulty in the simplest way feasible. The many support channels are integrated into the applying, employing artificial intelligence (AI) algorithms to propose the most effective channel to take care of your situation.
Given that’s sorted, then how about a strategy of action to make sure you’re protected for following time? Really merely, our Support Offers are there to protect you and avoid any SOS phone calls. We turn into an extension of you as well as the group, your personal IT service Section on phone and ready to go.
Course of action Runner GLSU provides SAP finance teams with the facility, flexibility, and accuracy necessary to get the job done faster and smarter.
Routine a Supervisor enables you to reserve a 15-moment call that has a support manager with your medium or high priority support case that has a two hour lead time beneath the following problems:
SAP's predictive and preventative support capabilities and functionalities assistance take care of problems ahead of they arise. Illustrations include things like:
option to subscribe to normal updates about outage activities and its resolution right up until the outage has long been fixed.
"The CFO and I'm able to pull up the data and find out exactly where our income is Anytime. It’s actually been a life saver, In particular throughout these unsure occasions."
Support packages and support package stacks are released to you personally As outlined by schedules to assist you in preparing your software program updates.
The brand new SAP Services and Support book clarifies SAP's offerings in a clear, comprehensible way and addresses variances involving the necessities of new customers and knowledgeable end users.
Set the kettle on and recognize that we’re coming to save the day, you’ll be back up and operating in no time.
If you decide on one of those products regions to program a session then reference a different solution place that is not while in the list, the session is going to be transformed to a regular prepared circumstance.
The two goods perform alongside one another to deliver deep operation. Personalize your workspace, click here Establish info-entry purposes, and Allow GLSU Look at your input details towards SAP learn information right before submitting. from SAP master knowledge before submitting.
The adjustment isn't going to represent a rise in list selling prices for SAP support offerings. Afflicted consumers and associates will likely be notified in accordance with the respective regionally agreed contractual stipulations. Study the entire statement in English or German.
The chat transcript and every one of the attachments will always be captured and recorded in the situation log, whether the challenge is resolved promptly or here not.